This is where research really pays off. Because in order to push those buttons, you need to first know what they are.

Listen to this story first, and I’ll tell you what I mean: Once upon a time a young man walked into a Chevrolet dealer’s showroom to check out a Chevy Camaro. He had the money, and he was ready to make a buying decision. But he couldn’t decide if he wanted to buy the Camaro or the Ford Mustang up the road at the Ford dealer.

A salesman approached him and soon discovered the man’s dilemma.

“Tell me what you like best about the Camaro,” said the salesman.

“It’s a fast car. I like it for its speed.”

After some more discussion, the salesman learned the man had just started dating a cute college cheerleader. So what did the salesman do?

Simple. He changed his pitch accordingly, to push the hot buttons he knew would help advance the sale. He told the man about how impressed his new girlfriend would be when he came home with this car! He placed the mental image in the man’s mind of he and his girlfriend cruising to the beach in the Camaro. How all of his friends will be envious when they see him riding around with a beautiful girl in a beautiful car.

And suddenly the man saw it. He got it. And the salesman recognized this and piled it on even more. Before you know it, the man wrote a nice fat check to the Chevy dealership, because he was sold! The salesman found those hot buttons and pushed them like never before until the man realized he wanted the Camaro more than he wanted his money.

I know what you’re thinking…the man said he liked the car because it was fast, didn’t he?

Yes, he did. But subconsciously, what he really desired was a car that would impress his girlfriend, his friends, and in his mind make them love him more! In his mind he equated speed with thrill. Not because he wanted an endless supply of speeding tickets, but because he thought that thrill would make him more attractive, more likeable.

Perhaps the man didn’t even realize this fact himself. But the salesman sure did. And he knew which emotional hot buttons to press to get the sale.

Now, where does the research pay off?

Well, a good salesman knows how to ask the kinds of questions that will tell him which buttons to press on the fly. When you’re writing copy, you don’t have that luxury. It’s therefore very important to know upfront the wants, needs, and desires of your prospects for that very reason. If you haven’t done your homework, your prospect is going to decide that he’d rather keep his money than buy your product. Remember, copywriting is salesmanship in print! It’s been said many times: People don’t like to be sold. But they do like to buy.

And they buy based on emotion first and foremost. Then they justify their decision with logic, even after they are already sold emotionally. So be sure to back up your emotional pitch with logic to nurture that justification at the end.

And while we’re on the subject, let’s talk a moment about perceived “hype” in a sales letter. A lot of more “conservative” advertisers have decided that they don’t like hype, because they consider hype to be old news, been-there-and-done-that, my customers won’t fall for hype, it’s not believable anymore.

What they should realize is that hype itself does not sell well. Some less experienced copywriters often try to compensate for their lack of research or not fully understanding their target market or the product itself by adding tons of adjectives and adverbs and exclamation points and big bold type.

Whew! If you do your job right, it’s just not needed.

That’s not to say some adverbs or adjectives don’t have their place…only if they’re used sparingly, and only if they advance the sale.

But I think you’d agree that backing up your copy with proof and believability will go a lot farther in convincing your prospects than “power words” alone. I say power words, because there are certain adverbs and adjectives that have been proven to make a difference when they’re included. This by itself is not hype. But repeated too often, they become less effective, and they take away (at least in your prospect’s mind) from the proof.

Which brings us into our next tip…

Incorporating Proof and Believability

Is it something to be regarded as a work of beauty or art? Is it clever slogans or amusing prose? Is it workmanship to be judged for an award or recognition?

It’s none of the above.

Advertising is salesmanship multiplied.

Nothing more.

And advertising copy, or copywriting, is salesmanship in print. The purpose of a copywriter’s job is to sell. Period. The selling is accomplished by persuasion with the written word, much like a television commercial sells (if done properly) by persuading with visuals and audio.

As Claude Hopkins wrote in his timeless classic, Scientific Advertising:

“To properly understand advertising or to learn even its rudiments one must start with the right conception. Advertising is salesmanship. Its principles are the principles of salesmanship. Successes and failures in both lines are due to like causes. Thus every advertising question should be answered by the salesman’s standards.”

“Let us emphasize that point. The only purpose of advertising is to make sales. It is profitable or unprofitable according to its actual sales. It is not for general effect. It is not to keep your name before the people. It is not primarily to aid your other salesmen. Treat it as a salesman. Force it to justify itself. Compare it with other salesmen. Figure its cost and result. Accept no excuses which good salesmen do not make. Then you will not go far wrong.”

“The difference is only in degree. Advertising is multiplied salesmanship. It may appeal to thousands while the salesman talks to one. It involves a corresponding cost. Some people spend $10 per word on an average advertisement. Therefore every ad should be a super-salesman.”

“A salesman’s mistake may cost little. An advertiser’s mistake may cost a thousand times that much. Be more cautious, more exacting, therefore. A
mediocre salesman may affect a small part of your trade. Mediocre advertising affects all of your trade.”

These points are as true today as they were when they were written nearly one hundred years ago!

So the goal then becomes: how can we make our advertising as effective as possible.

The answer is to test. Test again. And then test some more. If ad “A” receives a two percent response rate, and ad “B” receives three percent, then we can deduce that ad “B” will continue to outperform ad “A” on a larger scale.

Testing takes time, however, and can be expensive if not kept in check. Therefore, it’s ideal to start with some proven tested known ideas and work from there.

For example, if testing has shown for decades or more that targeted advertising significantly outperforms untargeted advertising (and it does), then we can start with that assumption and go from there.If we know based on test results that crafting an ad that speaks directly to an individual performs better than addressing the masses (again, it does), then it makes little sense to start testing with the assumption that it does not. This is common sense.

So it stands to reason that knowing some basic rules or techniques about writing effective copy is in order. Test results will always trump everything, but it’s better to have a starting point before you test.

So this starting point is the essence of this 10 part series.

The ten tips expressed here have been generally time-tested and known to be effective. But I can’t emphasize enough that when using these techniques, you should always test them before rolling out a large (and expensive) campaign. Sometimes a little tweak here or there is all that is needed to increase response rates dramatically.

And with that, let’s move onward…

Tip #1 – Focus on Them, Not You

They Laughed When I Sat Down At the Piano But When I Started to Play! —

John Caples wrote this ad about 70 years ago. It became a classic and a very good revenue generator for the music school that commissioned it.

Is John Caples selling piano lessons? Not on your life. He was selling the good feeling that the prospect would get when he showed his doubting friends that he could play the piano. If the headline were centered around something like “Piano Lessons” then our happy prospect would have seen himself enduring hours of tedious practice and would never have gotten to the emotional payoff.

If you’re a one man band marketer like the rest of us microniche mavericks then you are the one that will be writing the copy. Don’t make it harder than it has to be. You can write good and effective copy even if you have no experience and don’t think that you can string two sentences together.

Follow the template we outline in the Emotional Marketing with the Four Ps video and you’ll instantly be a better copy writer than 95% of the people out there.